NPT Operations Assistant (Fixed Term)
Napier Port is central New Zealand’s gateway to global markets, strategically located on the eastern shipping route. We’re driven by innovation, excellence, and a strong safety culture. Our purpose is clear: Together, we build a thriving region by connecting our customers, people, and community to the world.
To support the delivery of the Napier Port Transformation (NPT) programme, we are seeking expressions of interest for a Fixed Term opportunity as an Operations Assistant.
This role works closely with the container planning team and NPT team to support day-to-day terminal operations and the transition to new ways of working, particularly during the manual truck driving phase, where increased coordination and radio traffic management is required.
Based in the Operations Office, you will work between day and afternoon shifts (predominantly Monday to Friday), with possible flexibility required, as part of a rotating operations assistant model. The role supports both the Planning Team and Autonomous Truck Operators (ATOs), ensuring smooth operational flow through effective coordination, communication, and real-time problem solving.
You will act as a key link between frontline operations and planning, managing RT communications to enable the Planning Team to remain focused on yard and vessel planning priorities, while also contributing to trainee planner-type activities, troubleshooting, and supporting the wider operation through the transition.
ABOUT THE ROLE:
Duration: 6 months
Dates: 03 August 2026 to 15 January 2027
Reporting to: Operations Supervisor- Planning
ROLE RESPONSIBILITIES:
- Act as the first point of contact via RT for frontline operations, managing real-time communication using clear radio protocols and phonetic alphabet
- Support real-time coordination and triaging of operational issues across the container terminal
- Work closely with the Planning Team and ATOs to maintain safe and efficient operational flow, particularly during the manual truck driving phase
- Monitor operations and traffic flow using Fleet Management Systems (FMS) and provide basic support in XPS and Navis N4
- Troubleshoot and resolve operational issues where possible, escalating to Planning when required
- Support planning activities and free up Planning Team capacity to focus on yard and vessel planning priorities
- Deliver effective stakeholder communication and customer service across terminal operations
- Provide ongoing operational support through to the end of the secondment (15 January 2027) and contribute to evolving team needs
ABOUT YOU:
- A strong team player with the ability to collaborate across multiple operational teams
- Ability to quickly learn new systems and processes, including Navis N4 and the AT Fleet Management System
- A logical, logistical mindset with attention to operational flow
- A solutions-focused approach with the ability to respond in real time
THIS IS A GREAT OPPORTUNITY TO:
- Be part of a key transformation programme shaping the future of Napier Port
- Play an active role in supporting teams through a significant operational transition
- Build capability in planning, coordination, and real-time operations support
- Gain exposure to new systems, technology, and ways of working under NPT
- Develop skills aligned to future planning and operations career pathways
- Contribute to a collaborative, high-performing operational environment
- This role is an excellent step for someone interested in developing a career in logistics, planning, and port operations.
Applications close: Monday, 13 July 2026. Note: You must have current eligibility to work in NZ.
To apply: Submit your Expression of interest, CV and a brief cover letter via SEEK or the Napier Port website.
Disclaimer: At Napier Port, we value diversity and are committed to creating an inclusive workplace where everyone feels respected, supported, and able to contribute their best. We welcome applications from people of all backgrounds, experiences, and perspectives. If you require any adjustments during the recruitment process, please let us know.
Napier Port does not accept unsolicited agency resumes. Napier Port is not responsible for any fees related to unsolicited resumes.
