CRUISE CUSTOMER SERVICE ASSISTANTS

Listed 13 days Ago
Napier Port
Transportation and Logistics

 About you

  • · You are a people person who has effective communication skills 
  • · You work well in a team environment and can mix with a wide range of people
  • · You are safety focused
  • · You are flexible to suit the changing cruise schedule and rosters and enjoy working outside
  • · You hold a full NZ driver's license 

About the role

The customer service team will play a crucial role in ensuring a smooth passenger exchange between cruise vessels and the port’s main gate, enhancing the overall passenger experience. The employment will be on a casual, as-needed basis. 

Main duties and responsibilities include:

  • · Checking ID credentials of all passengers, ship’s crew and cruise related port users accessing the port 
  • · Overseeing wharf entry/exit points for dedicated traffic control and to prevent unauthorised access to the cruise wharf
  • · Assist with access, traffic and crowd control and support the implementation of agreed traffic management plans
  • · Supporting and contributing to a safety culture

Check out the cruise schedule for this season on the Napier Port website

https://www.napierport.co.nz/quick-links/cruise-schedule 

Sounds great? Apply now!